Claims Investigation Assistant: DFP52743

An experienced Claims handler is required to join a renowned Loss Adjusting organisation where you will play a pivotal part within their specialist Fraud Unit.

• You will work closely with a team of field-based investigators providing an exceptional customer service ensuring potential fraudulent claims are successfully managed through to conclusion.
• The role is a remote working with the requirement to attend their office for occasional meetings when required.
• There is a genuine opportunity to progress and develop with the team should you wish to work towards being a field-investigator.

Key responsibilities:

• Work closely with a team of field-based fraud investigators
• Provide full support
• Act as a point of contact for all relevant parties
• Help with intelligence reports where you will analyse a variety of data from numerous sources which enable to assist in liability decision making
• Liaise with all relevant parties, predominantly via the telephone and communicate on a regular basis to a number of official fraud experts including UK police authorities
• Work within strict SLA’s/KPI’s

APPLICANT REQUIREMENTS:

• Claims handling experience (Property Claims or a mixture of Property and Motor)
• Knowledge of fraud related claims and principles
• Have an excellent eye for detail
• Exceptional communication skills, verbal and written
• Be able to work in a pressured environment
• Have excellent IT skills
• Industry qualifications or a willingness to work towards